Contact
Talk to people who know the work.
One inbox. Tell us what you need and a person in Taranaki will answer. No chatbot, no ticket queue, no street address on the internet.
How to reach us
Pick a purpose. Same inbox.
hello@gosmoko.com is for support, sales, and general questions. Choose a purpose below so the subject line is ready.
Support
Something broken, a sync that did not land, or a customer who cannot open a quote. Include the job, invoice, or quote number if you have one.
Usually within a few hours on business days.
Email support
Sales
Whether GoSmoko fits your crew, pricing for a bigger team, or moving across from another system.
Same business day, usually within a couple of hours.
Email sales
General
Press, partnerships, feedback, or anything that is not support or sales.
We read every message. Expect a reply within one business day.
Email general
Hours: Monday to Friday, 7am to 6pm NZST. Security reports go to security@gosmoko.com. Privacy questions go to privacy@gosmoko.com.
Already a customer?
Check the integration log first
Settings → Integrations keeps an activity log. A failed sync usually explains itself: expired connection, missing customer email, or a rejected key. Send us that message and we skip straight to the fix.
Or just try it and see.
7-day free trial, then Solo $49/mo. You will learn more in an evening with your own jobs than in any demo.